This Privacy Policy describes how Aquarium Plants Factory (aquariumplantsfactory.com, the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions about our privacy practices or would like to make a complaint, please contact us at hello@aquariumplantsfactory.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. "Personal Information" means any information about an identifiable individual.
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Device information — browser version, IP address, time zone, cookie information, pages and products viewed, search terms, and how you interact with the Site. Collected automatically using cookies, log files, web beacons, tags, or pixels to load the Site accurately and run analytics. Shared with our platform provider, Shopify.
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Order information — name, billing address, shipping address, payment information, email address, and phone number. Collected from you to fulfill your order, process payment, arrange shipping, provide invoices and confirmations, screen for fraud, and — in line with your preferences — send you marketing. Shared with our platform provider, Shopify, and our payment processors.
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Customer support information — information you choose to include in communications with us, collected from you and used to provide customer support.
Minors
We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how customers use the Site: Google Privacy Policy. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads with our advertising partners, in some cases through cookies or similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help show ads to buyers who may be interested in our products.
You can learn how targeted advertising works at the Network Advertising Initiative, and opt out of targeted advertising here:
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
Lawful basis (GDPR)
If you are a resident of the European Economic Area ("EEA"), we process your Personal Information under the following lawful bases: your consent; performance of the contract between you and the Site; compliance with our legal obligations; protection of your vital interests; performance of a task carried out in the public interest; and our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. See "Your Rights" below.
Automatic decision-making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud (such as temporary blocking of IP addresses or cards associated with repeated failed transactions) that does not have a legal or otherwise significant effect on you.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, contact us at the email above. Your Personal Information may be transferred outside of Europe for storage and processing, including to Canada and the United States, in compliance with recognized transfer mechanisms. See Shopify's GDPR resources: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (the "Right to Know"), to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, or to designate an authorized agent to submit requests on your behalf, contact us at the email above. To opt out of the "sale" or "sharing" of your personal information for targeted advertising, visit Your Privacy Choices.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media/content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. For the current list of cookies used in connection with our Shopify-powered store, see https://www.shopify.com/legal/cookies.
You can control and manage cookies through your browser settings; blocking cookies may negatively impact your experience and some features may no longer be available. For more information, visit www.allaboutcookies.org. Blocking cookies may not completely prevent how we share information with third parties such as our advertising partners — to opt out, follow the instructions in the "Behavioural Advertising" section above.
Do Not Track
Because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, please contact us at the email above. If you are not satisfied with our response, you have the right to lodge your complaint with your local data protection authority.
Last updated: 08/27/2026
