Shipping Information

Handling time for Live Plants orders:
 
Live plants are shipped from Monday - Saturday if you choose United States Postal Services (USPS): Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.
UPS 2-Days and UPS Overnight only ship from Monday-Wednesday to ensure they arrived in the same week. Please be mindful we also have 1-2 business days handling time, so please placed your order on or before Tuesday, the cut off time is 6:00 AM Pacific Time (PT)
 
Handling time for Live Animals orders:
Live Animals are shipped from  Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.
Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.
Free ShippingWe offer Free Shipping on eligible orders.
  • Free Shipping will take 2-5 days to reach you
  • If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
  • Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery. 
    Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail. 
    • We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.
    Refused Shipment PolicyAll customers must keep their address information up-to-date!
    • Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
    • Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable
    Cancellations: We understand sometimes thing goes out of control.
    • Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers. 

    Return Policy: All sales are final

    • We do not accept returns or exchanges for Live Plants and Live Animals
      Based on 8657 reviews
      89%
      (7685)
      5%
      (471)
      2%
      (144)
      1%
      (104)
      3%
      (253)
      S
      Nymphaea Murasaki Shikibu
      Starley (United States)
      Wrong species

      about 3 months ago. It finally bloomed today, and unfortunately it is not the correct variety. The buds should be black and the petals white with dark purple, but what I received has green buds and a fully purple/blue flower. Actually, it is not even close to the picture shown on this store page. Since I could only confirm this once it bloomed, it’s already past the refund period.

      I do appreciate that the plant is healthy and blooms, which is why I’m not leaving a one-star review. Still, I am quite disappointed that I didn’t receive the Murasaki Shikibu I ordered, as that was the specific variety I wanted.

      W
      Ludwigia Repens
      Weldon m. (United States)
      Ludwigia Repens

      Plant is doing good. Bought as submerged, so probably wont melt.
      Thanks

      Nymphaea Mangkala Ubol | Peach Pink Hardy Water Lily

      J
      Echinodorus Small Bear
      Josh (United States)
      Very small

      Each plant actually consisted of two very small plants. Nothing like the photo, They could have been a little bigger

      G
      Anubias Petite on Driftwood
      Greg C. (United States)
      Melted within a few days.

      Completely melted, but I’m hoping it will come back after it does its transformation

      G
      Anubias Butterfly
      Gail P. (United States)
      Awesome plants

      Beautiful plants every time!

      O
      Alternanthera Ficoidea Rainbow
      Orsola (United States)
      Beautiful!!

      Ordered around 7 or 8 species of plant for my newest 75g Community tank.
      After the post office delivered a day late, I was concerned about dead. But APF packed our plants so well and they still were quite moisturized that we were able to add them to the tank that night. Thank you so much and will be ordering again!

      N
      Echinodorus Marble Queen
      Norberto B. (United States)

      Echinodorus Marble Queen

      S
      Bucephalandra Brownie Phoenix
      Steven M. (United States)
      Amazing plant !

      Love it!

      c
      Bacopa Salzmannii 'Purple'
      colin (United States)
      (Came With Hydra On Plants) Mainly Purplish Leaves, Green stems

      after a couple days of introducing plants i discovered Hydra on my CO2 diffuser. All other plants were tissue culture and well established in the tank.

      Q
      Amazon Frogbit
      QC (United States)
      Frogbit is growing!

      In the short time I've had it, it has already doubled in size.

      F
      Rotala Macrandra Green Vitro Culture
      Frank D. (United States)
      Rotala Macrandra Green Vitro Culture

      The plant product arrived on time and in great condition. It's a excellent plant for your aquarium

      Excellent

      These TC plants arrived in good condition. H.Pinnatifida especially the UK variant was hard to find. I got 3 plants in the TC which was good size. These have taken off very well in my aquarium. They fulfill all criteria for excellent TC plants as set by 2hr Aquarist on his website. Clean white gel, not too much roots, healthy looking plants. Note that this plant grows really fast!! I am on Scapecrunch and you can find more info there including pics.

      S
      Rotala Blood Red Vitro Culture
      SB1415 (United States)
      Excellent

      These arrived very well packed with a good portion. The plants were very healthy. Clean white gel, not too much roots so relatively fresh. They are doing great in my aquarium. Highly recommend Aquarium plants factory. You can find more info on my plants on the Scapecrunch forum.

      M
      Hygrophila corymbosa 'Cherry Leaf'
      Melinda (United States)
      Pretty Cherry Leaf

      I have this Hygro in both of my Betta tanks. I divided the stems between the two tanks. Looks nice.

      G
      Anubias Nana Vitro Culture
      Gerrard L. (United States)
      Great healthy anubias cultures

      The plants arrived well packed and healthy.

      cute

      the culture came with four plants. they were only slightly harder to plant than normal. theyre growing healthy

      great plants!

      great plants! they arrived healthy and seem to be growing well. Only issue is that I don't know what species I have in my tank now.

      Q
      Rotala ramosior 'Red Cross'
      QC (United States)
      Great plant!

      This plant is doing GREAT in my 20 gallon long with a NICREW light. The tips are already turning orange, and they're not that tall

      A
      Ludwigia Repens
      Alex L. (United States)
      Excellent quality

      Lush, a bunch of stems, started growing right away!

      J
      Dwarf Sagittaria Subulata
      Joseph M. (United States)

      Dwarf Sagittaria Subulata

      V
      Subwassertang Moss (Round Pellia)
      Victoria S.(. (United States)
      Great seller

      Great seller, accurate item descriptions, pricing, fast shipping and clear communication

      a
      Rotala ramosior 'Florida'
      a_kiahl_1aivshk (United States)
      Great!

      My Rotala came in with no harm and they adjusted to the tank immediately!

      C
      Crinum Calamistratum
      Chris D. (United States)
      Plants arrived in excellent condition!!!

      My plants arrived in excellent condition. I caught the mail man before he put them in the apartment mailbox in the Florida summer heat. I will definitely buy from this seller again.

      T
      Ludwigia sp. White
      Thonn M.(. (Grenada)
      All good

      It's growing A ok