Shipping Information

Handling time for Live Plants orders:
 
Live plants are shipped from Monday - Saturday if you choose United States Postal Services (USPS): Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.
UPS 2-Days and UPS Overnight only ship from Monday-Wednesday to ensure they arrived in the same week. Please be mindful we also have 1-2 business days handling time, so please placed your order on or before Tuesday, the cut off time is 6:00 AM Pacific Time (PT)
 
Handling time for Live Animals orders:
Live Animals are shipped from  Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.
Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.
Free ShippingWe offer Free Shipping on eligible orders.
  • Free Shipping will take 2-5 days to reach you
  • If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
  • Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery. 
    Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail. 
    • We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.
    Refused Shipment PolicyAll customers must keep their address information up-to-date!
    • Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
    • Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable
    Cancellations: We understand sometimes thing goes out of control.
    • Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers. 

    Return Policy: All sales are final

    • We do not accept returns or exchanges for Live Plants and Live Animals
      Based on 7810 reviews
      90%
      (7059)
      5%
      (418)
      1%
      (109)
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      (65)
      2%
      (157)
      J
      Hyptis Lorentziana (Purple Mint)
      Jack B. (United States)

      Hyptis Lorentziana (Purple Mint)

      J
      Bucephalandra Kedagang Red on Rock
      Jamie P.(. (United States)
      Lava rock piece

      Came in full on a lava rock. The leaves took about a week to open up. Nice plants.

      Very trust worthy selller

      It was eBay’s **** up, but the seller offered a great service and offer to make it right

      J
      APF White Foam™
      JOHN Z.(. (United States)

      APF White Foam™

      a
      Java Fern Petite
      alberto p. (United States)
      exactly what i expected

      green, crispy, looking like lettuce.

      S
      Cryptocoryne Wendtii Green Vitro Culture
      Sharon L. (United States)
      Healthy starts

      All plants looks great, hoping to watch them grow nicely

      N
      Java Fern Lionfish
      Naomi L. (United States)
      Beautiful plants

      The plants arrived healthy and beautiful! They were free from pests and healthy. Super excited to see them in my tank

      Nice Plants

      Nice Anbuis plants

      S
      Anubias Supernova
      Sarah W. (United States)
      STELLAR super nova

      If you are looking for a stand out plant get this one! Very different than other Anubius so I can’t wait to see it grow! It is my new favorite now :) If you’ve never ordered from APF do it now so as like me you won’t be disappointed!

      Great price on a healthy little plant.

      Bolbitis heudelotii is a relatively pricy and slow growing plant, but the portions I got look great and were well worth it. The plants I get from APF always grow really well, so I’m looking forward to seeing this one fill in.

      S
      Java Fern Petite Vitro Culture
      Sharon L. (United States)
      Lovely plants

      My plants purchase, flawless-Thanks

      Good Condition, Small Plant, Melted Badly

      Arrived in good condition, although a bit small. I know these bruise very easily, but everything died back to stems, with some stems dead. Hoping the living stems will put on new growths.

      A
      Anubias Petite White
      Alexander J. (United States)
      Good product

      It arrived in 4 days from when I made the purchase. They all came in great quality, they were bunched up which made them hard to separate but other than that I was pleased with my purchase.

      Great Store, Great Plants

      Mine came in great shape and was very healthy! It has taken to the aquarium very well and there were no pests :) Thank you!

      R
      Anubias Coffeefolia Vitro Culture
      Rue (St Kitts and Nevis)
      Good on Average

      Good plants, but they were pale and nutrient deficient when I received them. Should come around in a month or so.

      A
      Christmas Moss
      Angel S. (United States)

      Christmas Moss

      S
      Hygrophila Difformis
      Steven F. (United States)
      Happy with product

      Did not get as many stalks as shown in the picture but was very pleased with the condition and packaging. I plan on ordering more soon.

      C
      Bacopa Lanigera
      Customer (United States)
      A beautiful plant!

      Such a bright shade of green! It lights up my whole aquarium!

      M
      Ludwigia sp. White
      Mackenzi H.(. (United States)
      Great

      As described

      Drop in and ****!

      Received a 5 pack and all 5 instantly perked up in a few days a growing excellent 👍

      j
      Ludwigia sp. White
      jeffrey l. (United States)
      Wow just wow

      Super healthy, can't wait to see this grow in.

      A
      Anubias Petite Vitro Culture
      Allyson O. (United States)
      Anubias Petite Vitro Culture

      Very Healthy. Great plants

      R
      Anubias Golden Vitro Culture
      Richard C. (United States)
      Still Going

      Received in very good condition. No plant melt but very slow growth.

      B
      Cryptocoryne Undulatus 'Red'
      Brandon H. (United States)
      As always, perfect job

      I’ve been buying plants from there guys for a while and they’re always quick, picked and here in less than a week. They’re always packaged well, sealed and ready to plant.

      w
      Rotala Green Vitro Culture
      william h. (United States)

      Rotala Green Vitro Culture