Shipping Information

Handling time for Live Plants orders:
 
Live plants are shipped from Monday - Saturday if you choose United States Postal Services (USPS): Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.
UPS 2-Days and UPS Overnight only ship from Monday-Wednesday to ensure they arrived in the same week. Please be mindful we also have 1-2 business days handling time, so please placed your order on or before Tuesday, the cut off time is 6:00 AM Pacific Time (PT)
 
Handling time for Live Animals orders:
Live Animals are shipped from  Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.
Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.
Free ShippingWe offer Free Shipping on eligible orders.
  • Free Shipping will take 2-5 days to reach you
  • If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
  • Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery. 
    Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail. 
    • We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.
    Refused Shipment PolicyAll customers must keep their address information up-to-date!
    • Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
    • Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable
    Cancellations: We understand sometimes thing goes out of control.
    • Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers. 

    Return Policy: All sales are final

    • We do not accept returns or exchanges for Live Plants and Live Animals
      Based on 7830 reviews
      90%
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      5%
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      1%
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      Alternanthera Reineckii Mini
      Valerie C. (United States)

      Alternanthera Reineckii Mini

      F
      Alternanthera Rosanervig Mini Vitro Culture
      Frances S.(. (United States)

      Alternanthera Rosanervig Mini Vitro Culture

      A
      Amazon Frogbit
      Aakash P. (United States)
      Great plants

      Thank you for the plants! They are thriving in the aquarium.

      Very disappointed

      I paid $30+ for a tiny plant packed in gel in a plastic snack bag sized bag that won’t be big enough to plant for months…if it even lives that long.

      J
      Christmas Moss
      Jenn T. (United States)
      I’m happy!

      I cannot believe in this weather that all of my moss arrived so healthy. I will be ordering more when I can.

      Slept on

      This little plant is awesome and is carpeting in low tech conditions

      S
      Echinodorus Pink Miracle
      Shareen (United States)
      Pink Miracle

      The pinkest plant in one of our aquariums. It a slow grower which is really nice so we don’t have to trim it back much. I fallen in love this plant for thoses reasons

      H
      Amazon Frogbit
      Heather F. (United States)
      Green & Healthy

      These Frogbit are green, healthy & larger than Frogbit that I’ve received from other sellers. Excited to see them grow & multiply to provide some shade & cover for my lower light plants.

      H
      Java Fern Lionfish
      Heather F. (United States)
      Shapely Java Fern

      Lovely, shapely leaves. Adds a unique point of interest to aquarium.

      H
      Anubias Barteri Broad Leaf
      Heather F. (United States)
      Large Anubias

      Beautiful, large, dark green anubias. Arrived healthy with large rhizome. So far doing well in planted goldfish tank.

      G
      Rotala Nanjenshan
      Graham L. (United States)
      Very high quality plants at reasonable prices

      I have bought plants in stores and online. They have always varied in quality and I have never been fully satisfied. However the plants from Aquarium Plants Factory were absolutely amazing - very well packed and high quality with no browning of any of the leaves. I can highly recommend them and will purchasing from them again. Very impressed!

      j
      Java Fern Thor's Hammer
      james r.(. (United States)
      Great products!

      Fast deliver, very high quality plants. Strong roots. Would buy again.

      N
      Ludwigia Repens
      Nicole T. (United States)

      great plant.

      M
      Bucephalandra Dark Blue
      Megan S. (United States)
      Bucephelandra Dark Blue, Minipelia

      Beautiful little plants, came in healthy and theyre doing great!

      J
      Hyptis Lorentziana (Purple Mint)
      Jack B. (United States)

      Hyptis Lorentziana (Purple Mint)

      J
      Bucephalandra Kedagang Red on Rock
      Jamie P.(. (United States)
      Lava rock piece

      Came in full on a lava rock. The leaves took about a week to open up. Nice plants.

      Very trust worthy selller

      It was eBay’s **** up, but the seller offered a great service and offer to make it right

      J
      APF White Foam™
      JOHN Z.(. (United States)

      APF White Foam™

      a
      Java Fern Petite
      alberto p. (United States)
      exactly what i expected

      green, crispy, looking like lettuce.

      S
      Cryptocoryne Wendtii Green Vitro Culture
      Sharon L. (United States)
      Healthy starts

      All plants looks great, hoping to watch them grow nicely

      N
      Java Fern Lionfish
      Naomi L. (United States)
      Beautiful plants

      The plants arrived healthy and beautiful! They were free from pests and healthy. Super excited to see them in my tank

      Nice Plants

      Nice Anbuis plants

      S
      Anubias Supernova
      Sarah W. (United States)
      STELLAR super nova

      If you are looking for a stand out plant get this one! Very different than other Anubius so I can’t wait to see it grow! It is my new favorite now :) If you’ve never ordered from APF do it now so as like me you won’t be disappointed!

      Great price on a healthy little plant.

      Bolbitis heudelotii is a relatively pricy and slow growing plant, but the portions I got look great and were well worth it. The plants I get from APF always grow really well, so I’m looking forward to seeing this one fill in.

      S
      Java Fern Petite Vitro Culture
      Sharon L. (United States)
      Lovely plants

      My plants purchase, flawless-Thanks