Shipping Information

Handling time for Live Plants orders:
 
Live plants are shipped from Monday - Saturday if you choose United States Postal Services (USPS): Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.
UPS 2-Days and UPS Overnight only ship from Monday-Wednesday to ensure they arrived in the same week. Please be mindful we also have 1-2 business days handling time, so please placed your order on or before Tuesday, the cut off time is 6:00 AM Pacific Time (PT)
 
Handling time for Live Animals orders:
Live Animals are shipped from  Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.
Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.
Free ShippingWe offer Free Shipping on eligible orders.
  • Free Shipping will take 2-5 days to reach you
  • If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
  • Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery. 
    Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail. 
    • We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.
    Refused Shipment PolicyAll customers must keep their address information up-to-date!
    • Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
    • Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable
    Cancellations: We understand sometimes thing goes out of control.
    • Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers. 

    Return Policy: All sales are final

    • We do not accept returns or exchanges for Live Plants and Live Animals
      Based on 8193 reviews
      90%
      (7343)
      5%
      (438)
      2%
      (125)
      1%
      (86)
      2%
      (201)
      Doing well

      I found these a bit hard to plant as they are small and tended to float up out of the substrate. That said, once anchored they have done very well. Look a bit like an upside down spider plant, with the 'babies' growing up instead of hanging down.

      K
      Limnophila Aquatica
      Kevin O. (United States)
      Adds some nice bright green to the tank

      In just a month these cuttings have grown nicely, adding some very bright green and lacy texture in among the other plants in the tank

      K
      Bacopa Salzmannii 'Purple'
      Kevin O. (United States)
      So far, it isn't doing much

      Cuttings I received were nice and healthy though not nearly the color of the ones pictured on the website. It's been almost and month and, so far, they aren't doing much.

      J
      Anubias Supernova
      Jennifer J. (United States)

      Every plant was green and healthy. Excellent plants.

      C
      Anubias Barteri Wrinkle Leaf
      Christopher L. (United States)
      Anubias Barteri Wrinkle Leaf

      Beautiful plant! Came in great shape with amazing coloration

      A
      Bucephalandra Giant
      Alem (United States)

      Thank you for the great and healthy plant.

      D
      Bucephalandra King Blue Vitro Culture
      Dawn D. (United States)
      Bucephekandra

      This is the best Bucephekandra plants for the money. I will be back to purchase more

      G
      Ammannia Gracilis Vitro Culture
      Graham T. (United States)
      Ammannia

      Terrific and already a week later new growth on all plants. Perfect

      So far so good . Plants arrived alive and healthy looking

      C
      Creeping Jenny
      CHRIS D.L.C. (United States)

      EXCELLENT CONDITION

      T
      Hygrophila corymbosa 'Cherry Leaf'
      Tiffany (United States)
      Love them

      Ordered multiple plants a couple of months ago and really loved this one. It arrived healthy. I planted them with root tabs directly underneath in a moderately lit tank and they sprouted beautifully. The brightest green leaves in my photo are the new growth

      T
      Stargrass
      Timothy M. (United States)
      Getting them a shot you will not be disappointed

      Beautiful plants

      W
      Anubias Barteri (Small Size)
      Windy E. (United States)
      Nice snails though two were dead

      Pretty shells. They seem to want to hand out at the top of the water. I'm not sure if this means the water is too cold or that they need more air. Two were dead.

      M
      Hydrocotyle Tripartita Mini
      Michele (United States)
      Low-tech nano tank foreground fill

      received tissue culture ~3 weeks ago; one portion was enough to separate into 5 small clumps to distribute amid hardscape in 5gal nano tank. 0 melt, measurable growth w/o CO2. trimmed at week ~3.5 to keep it bushy, planted some of the trimmings (some with roots, some without) to see how they do, and am letting other trimmings stay at the surface as floaters for now. If they develop roots, will plant these as well or give away. Very pleased with this cute, healthy little plant! parameters are shifting as i cycle, but water is soft, pH 6.4-7; light moderate to high 6 hrs/day, low 2 hrs/day.

      A
      Anubias Barteri Broad Leaf
      Alan W. (United States)

      second

      M
      Eleocharis sp. Mini Vitro Culture
      Manish G. (United States)
      Fantastic plant

      I have had the plants for about a week now. They are looking healthy and already spreading within the aqua scape.

      R
      Anubias Petite
      Russell A. (United States)

      Came in green and healthy along with the rest of the plants in my order!

      R
      Dwarf Hairgrass Mini
      Russell A. (United States)

      Came in green and healthy along with the rest of the plants in my order!

      R
      Bacopa Caroliniana
      Russell A. (United States)

      Came in green and healthy along with the rest of the plants in my order!

      R
      Vallisneria Nana
      Russell A. (United States)

      Came in green and healthy along with the rest of the plants in my order!

      M
      Echinodorus Horizontalis Mini
      Michael H. (United States)
      A Smaller Sword for a Smaller Tank

      The plant arrived immaculate and quite green. It was bigger than I expected too. I’m very happy with it.

      D
      Guppy Grass
      Danielle M. (United States)

      Guppy Grass

      C
      Anubias Coffeefolia
      Cj w. (United States)
      Nice!

      Bigger than i expect, nice long roots and very green. Shipping time was fast from Californian to Wisconsin, came 2 days sooner than the estimated delivery date.

      C
      Anubias Broad White
      CJ W. (United States)
      Small but nice & healthy

      Very cute plants. I ordered 3, so I was expecting 3 very small plants but actually got 6 (2 per package). They came faster than I expected as well

      Hands down the BEST plants i have ever ordered online!!! All of the plants had beautiful big white roots that were very healthy. No yellowing or rotting of leaves. Will definitely buy again great job APF!!!!