Shipping Information

At a glance

  • Free shipping on orders of $150 or more (after discounts) within the contiguous United States, by USPS.
  • Free thermal protection is included with every shipment, all year round.
  • Processing: most orders leave us within 1 to 2 business days. Tracking is emailed when your order ships.
  • USPS (2 to 5 business days) ships Monday through Saturday.
  • UPS 2nd Day Air® ships Monday through Wednesday. Order by Tuesday at 6:00 AM Pacific Time for same-week delivery.
  • UPS Next Day Air® ships Monday through Thursday. Order by Wednesday at 6:00 AM Pacific Time for same-week delivery.
  • Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands and military addresses ship by USPS at a flat rate shown at checkout.
  • Weather holds: during extreme heat or cold we may hold live orders until it's safe to ship.
  • We ship within the United States only.

Please bring live plants indoors and unpack them the day they arrive. Every live order is covered by our 24-Hour Live Arrival Guarantee.

The complete rules, including lost packages and address issues, are in our Shipping Policy. If anything conflicts, that policy applies.