Shipping Information

Handling time for Live Plants orders:
 
Live plants are shipped from Monday - Saturday if you choose United States Postal Services (USPS): Most plant-only orders can ship out within 1-3 business days excluded out-of-stock, pre-order, or backorder products.
UPS 2-Days and UPS Overnight only ship from Monday-Wednesday to ensure they arrived in the same week. Please be mindful we also have 1-2 business days handling time, so please placed your order on or before Tuesday, the cut off time is 6:00 AM Pacific Time (PT)
 
Handling time for Live Animals orders:
Live Animals are shipped from  Monday - Wednesday: Live Animals orders take longer to ship. We only ship Live Animals orders when they can be delivered within the week so they don't spend an extra day in transit on the weekend.
Handling time for Live Animals ranges from 1-5 business days depending on the weather and health of the livestock. We will email tracking information when the order is shipped.
Free ShippingWe offer Free Shipping on eligible orders.
  • Free Shipping will take 2-5 days to reach you
  • If your orders included Live Plants & Live Animals. We will combine the shipment and you will see the flat rate shipping cost at checkout
  • Alaska, Hawaii, Puerto Rico, Guam, and US Virgin Islands customers are not qualified for the Free Shipping program. Please upgrade to Expedited or Express Mail for faster delivery. 
    Delayed Parcels: Sometimes your packages may take longer than normal to arrive with U.S. Postal Service or our chosen courier. We are legally obliged to wait 15 working days (3 weeks) for a package to be considered lost. See U.S. Postal Service website for further detail. 
    • We cannot be held responsible for any delay caused by U.S. Postal Service but if your packages were lost by the courier service, we will issue a replacement by 50/50, which means we pay 50% and the customers pay 50% plus shipping for the replacement orders.
    Refused Shipment PolicyAll customers must keep their address information up-to-date!
    • Please always keep your shipping address up-to-date! ( Debit and Credit Card, Paypal, Apple Pay, Google Pay, Amazon Pay, Shopify Pay, Ali Pay, and other payment processing services )
    • Any shipment being refused or shipped back to us by providing a wrong address or other reasons will not be refundable
    Cancellations: We understand sometimes thing goes out of control.
    • Please contact us ASAP if you want to cancel your orders. Orders only might be canceled if they are not being shipped by shipping couriers. 

    Return Policy: All sales are final

    • We do not accept returns or exchanges for Live Plants and Live Animals
      Based on 8802 reviews
      89%
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      5%
      (483)
      2%
      (154)
      1%
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      (265)

      Micranthemum Callitrichoides 'Cuba Mint Green' Vitro Culture

      L
      Alternanthera Rosanervig Mini
      Laura S. (United States)
      Not sure..

      I'm not sure if I'm doing something wrong or I recieved a different plant ..it doesn't resemble anyone elses photos but i'm new to this

      P
      Hygrophila Siamensis 53B
      Peter J.C. (United States)
      Beautiful

      Plant is doing fine!

      K
      Samolus Parviflorus Red
      Kevin M. (United States)
      S. Parviflorus red

      Beautiful plants w/roots. Always satisfied with APF.

      D
      Anubias Golden Nana
      Dan C. (United States)
      Service and Quality of Plants

      Service was a 10 out of 10, the quality of the plants I received was above and beyond my expectation. All plants arrived green, vibrant, and healthy. Very happy with my purchase.

      D
      Anubias Bonsai Wavy
      Dan C. (United States)
      Service and Quality of Plants

      Service was a 10 out of 10, the quality of the plants I received was above and beyond my expectation. All plants arrived green, vibrant, and healthy. Very happy with my purchase.

      D
      Amazon Sword
      Dan C. (United States)
      Service and Quality of Plants

      Service was a 10 out of 10, the quality of the plants I received was above and beyond my expectation. All plants arrived green, vibrant, and healthy. Very happy with my purchase.

      D
      Ludwigia Repens
      Dan C. (United States)
      Service and Quality of Plants

      Service was a 10 out of 10, the quality of the plants I received was above and beyond my expectation. All plants arrived green, vibrant, and healthy. I received 9 cuttings: well above my expectations. Very happy with my purchase.

      D
      Flame Moss
      Dan C. (United States)
      Service and Quality of Plants

      Service was a 10 out of 10, the quality of the plants I received was above and beyond my expectation. All plants arrived green, vibrant, and healthy. Very happy with my purchase.

      G
      Banana Lily
      Gary T.(. (United States)
      Banana Lily

      Fast shipping and nice healthy plants. Packaged really well. Thank you very much.

      C
      Java Fern Lionfish
      C C.C. (United States)
      Four fronds, but next to no rhizomes

      I was so excited discovering this new Java fern species. The four fronds are beautiful, but sadly, they have next to no rhizomes or roots. One leaf has rotted, and there has been no development of the rhizome fragments. I fear I will lose this much-anticipated addition to my tank. I'm disappointed, but maybe this species is too delicate to ship.

      Fantastic color and condition with no melting in the clumps

      This may be my new favorite crypt variety! The four clumps arrived in perfect condition and have adjusted perfectly with no melting. The color is gorgeous, a light coffee color with delicate, darker horizontal striping in light, wavy-edged leaves, giving delightful contrast to the other plants in the aquarium. Highly recommended!

      C
      Pogostemon Octopus
      C C.C. (United States)
      Excellent stem cuttings

      This cluster of stem cuttings were fresh, healthy and ready to grow. I'm delighted with their condition and adjustment to their new aquarium within days. I love the vibrant green color and delicate but sturdy texture. A must in my tank where most plant leaves are broader and darker in color. Highly recommended!

      C
      Cryptocoryne Mioya Vitro Culture
      C C.C. (United States)
      Must be a hundred tiny plantlets

      These arrived in great condition. There must be a hundred TINY plantlets. Sadly, I didn't realize there were such thick clumps and didn't divide them into small enough pieces.They have mostly rotted. That was my mistake, not that of the Aquarium Plants Factory. I might order them again.

      C
      Echinodorus Reni
      C C.C. (United States)
      Two healthy but near rootless plants

      The two plants are young and healthy, but alas, only one had a couple of short roots, one had only one short root. I hope the new growth has a reddish tint[ they arrived green. The plants are healty and I'm sure they will survive.

      C
      Bucephalandra Lalina
      C C.C. (United States)
      Great plants

      The two stems were healthy and have adapted well to the new aquarium.

      M
      Subwassertang Moss (Round Pellia)
      MARTHA S. (United States)

      Subwassertang Moss (Round Pellia)

      Overall pleased

      This plant arrived nice and green. A bit of melt but I expected that. Placed into my low tech tank for a week and no catastrophic melt so I’m pleased.

      K
      Cryptocoryne Retrospiralis
      K L. (United States)
      Thriving plants

      Healthy and robust. Looked like they had just plucked them for shipping the day before. Adjusting great to my low tech tank as of a week later.

      K
      Cryptocoryne Undulatus 'Red'
      K L. (United States)
      Melted — typical crypt melt?

      Received and the leaves and stems were already mush in the bag. The base appeared intact so I planted them in my low tech tank knowing they can bounce back from thar. Fingers crossed.

      J
      Hydrocotyle Sibthorpioides Vitro Culture
      Jeffrey A.B. (United States)
      Very pleased

      Fresh young plants ready to grow! Easy online ordering and easy to navigate web site.

      R
      APF White Foam™
      Ronnie P. (United States)
      Love the plants.

      The plants are doing great. But did have 2 small ones die.

      A
      Anubias Barteri Broad Leaf
      Amy L. (United States)
      So perfect they almost looked fake.

      The plants I received were so gorgeous and so perfect they actually looked like fake plants. They are beyond healthy. You have a new loyal customer!

      A
      Anubias Heterophylla Vitro Culture
      Amy L. (United States)
      Gorgeous, healthy plants!

      I was shocked and delighted at how beautiful these plants were when they arrived. I’ll be a return customer!

      R
      Flame Moss
      Richard W.(. (United States)
      Flame moss

      My flame moss was received as hopefully expected very much alive and healthy