Live Arrival Guarantee

 WHAT WE GUARANTEE

24 Hours Live Arrival Guarantee* - In a rare case of live stocks dead on arrival, we must be notified within 24 hours by the same day of delivery. Please take clear photos of the damaged product and send it to us within 24 hours.  Live Arrival Guarantee will be void after 24 hours of delivery. All replacements are considered final and we will not replace the replacement.

  1. Picture requirements: Take at least 2 clear photos of damaged product in their original, unopened & sealed transparent packing and send photos and orders information to our email within 24 hours: aquariumplantsfactory@gmail.com 
  2. Please do not take picture of damaged plants, or animals in your aquarium. Once they have been introduced to your aquarium's ecosystem. It is no longer covered by our guarantee.

Please be aware that our Live Arrival Guarantee is subject to certain conditions. Specifically, the guarantee will not be applicable in cases where the package is marked as 'invalid address', 'undeliverable' or is 'returned to sender.' This includes situations such as a vacant delivery address, a missing apartment number, or any other issues that prevent the postal service from delivering your package.

It is crucial to provide accurate and complete shipping information to ensure the successful delivery of your order and the applicability of the Live Arrival Guarantee.

Please keep in mind that Live Arrival Guarantee only guarantees that live stocks will be alive upon arrival. We cannot guarantee that you will continue to have success with them. Many factors, including the aquarium environment, water quality, nutrient, temperature, lighting, filter, and CO2 system, can contribute to the failure to grow live plants and live animals.

 

WHAT WE CAN'T GUARANTEE

Even though our plants are very clean, but we can't guarantee they will be 100% pest-free because we cannot be responsible for your aquarium. Please use it at your own risk. We recommended all customers rinse the plants with clean water and quarantine them before use.

However, plants in tissue culture will be 100% free from pests, algae and never have been contacting with any aquarium.

  1. Due to the nature of the product. We don't guarantee our plants will be pests free. ( snails, algae, hitchhikers )
  2. We don't guarantee our plants will be free of pesticides. We use homemade, organic pesticides in our greenhouse to control pests. We do not use pesticides that contain copper. Copper is toxic to invertebrates such as aquatic snails, crabs, shrimps, etc
  3. We don't guarantee your aquarium success or are responsible for your aquarium inhabitant including but not limited to fish, shrimp, snail, turtle, etc. So please quarantine all plants when use!
  4. Unless specific, we don't guarantee aquatic plants will be grow emerged or submerge.
Based on 8741 reviews
89%
(7749)
6%
(481)
2%
(148)
1%
(106)
3%
(257)
V
Alternanthera Rosaefolia Vitro Culture
Vareness (United States)
They came in nice

Now I have to keep them going… I’m trying a dry-start this time and I hope it works out. It’s been 4 days and so far, so good. They’re looking plump and stable.

More great quality from APF!Y order came with more plants than I expected. None have melted in my aquarium and they all are growing in well.

M
Anubias Petite Vitro Culture
Megan

Great quality plants! They have doubled in size in just a few short weeks and have really take off. I keep coming back to this seller because their have the best tissue culture plants!

K
Alternanthera Rosanervig Mini
Kong (United States)
Great Packaging!

It was packed really good. And delivery was super quick too!

L
Cryptocoryne Nurii Vitro Culture
Laura A. (United States)
Excellent purchase

Am very happy with my purchase. The plant came very healthy appearing and is currently doing great in my tank.

D
Micro Sword Vitro Culture
Douglas B. (United States)
So Many Micro Swords!

The plants came in great condition and even though they sat around for a week after they arrived, they still are looking great. I just separated them into dozens of small plants and put them in my new 15 gallon cube to dry start them.

T
American Frogbit
Taylor S. (United States)
ribbit

this is an interesting and cute plant, definitely on the larger side and probably best for high surface area big aquariums or ponds. I have some in my 10 gals right now, but planning on a patio "pond" to house the clippings that I will surely be thinning soon.

R
Hydrocotyle Leucocephala
Rachel (United States)
lovely plants, great service

I ordered three plants from here and was a little nervous because I've ordered plants online before from other places and those ones arrived in poor condition. However, these plants (along with the variegated type and the marsilea hirsuta I ordered) all arrived neatly packaged, clean, and fresh. The delivery itself was very prompt. And I'm very excited because all three plants have new little leaves already! Excellent service, any time I need more aquarium plants I'll be ordering from here again!

F
Anubias Petite on Rock
Fernando S. (United States)
Great plants

Nice looking and healthy plants!

M
Hygrophila Lancea
Melinda (United States)
Green and Healthy

I always liked Hygrophilias, I have this one in my 5gal planted tant.

J
Anubias Petite
Jamie V. (United States)
Awesome plants

Well done guys all arrived in good condition

Bolbitis Heudelotii (African Water Fern)

I accidentally reviewed a different plant under this name and I am submitted another one

I originally purchased these Cabomba Piauhyensis (Purple Cabomba) without researching that they needed a substrate. However, I simply added them to the water as floating plants anyway. After over three weeks they continue to survive. They likely will die but maybe not---they are spreading out like Hornwort. In all-day indirect light they have brightened, with some very tiny parts matching aspect of the vibrant photos, but most of them are more of a muted red. My betta have started picking at them and seem to enjoy them as food. I can tell that some are becoming compromised by being nibbled on, but others are opening up and taking up space and seem to be flourishing. The uploaded photograph i a backlighted with some distracting color in the background but I purposely did not manipulate the image

C
Bacopa Salzmannii 'Purple'
Carl (United States)
Nice plant but the color is unstable and they are not very graceful

This is a nice plant to add variety to your aqua space and they seem fairly hardy (but more delicate than the all green variety). I keep bettas and I do not keep a substrate. I mix these plant with the all green version and an assortment of plants. One effect that they have is cause the bettas to seem less prominent and create a bit of camouflage when they are among the plants because the purple and it dark values connect to the bettas colors and patterns. I like this effect. However, other keepers might not. All that said, I have seen other reviews and their images. One person shows their appearance planted in a row in the substrate and I agree that they look leggy. They might look better as a bunch in the substrate unless they are fast growers. Also, mine have been in a window in all-day indirect like and the purple color is going in two directions in different vessels. It is either turning very dark even in a lot of light or they are turning toward a red color that is a bit anemic looking, but okay looking. In short, they work fine for my purpose of adding variety to my floating plants but be aware that their color is unstable and their stems' straight form is not graceful in the water.

Cabomba Piauhyensis (Purple Cabomba). Nice plant for variety but not very graceful

This is a nice plant to add variety to your aqua space and they seem fairly hardy (but more delicate than the all green variety). I keep bettas and keep the Cabomba Piauhyensis (Purple Cabomba) floating. I do not keep a substrate and I mix them with the all green version and an assortment of plants. One effect that they have is cause the bettas to seem less prominent and a bit camouflaged when they are among the plants because the purple and it dark values connects to the bettas that I have, but I like this effect. However, other keepers might not. All that said, I have seen other reviews and their images. One person shows their appearance planted in a row in the substrate and I agree that they look leggy. They might look better as a bunch in the substrate unless they are fast growers. In short, they work fine for my purpose of adding variety in my floating plants but be aware that their stem's straight form is not very graceful in the water.

C
Hygrophila Siamensis 53B
Craig M. (United States)
Quality plants

All arrived healthy and are doing well. Glad I made this purchase

S
American Frogbit
Sarah W. (United States)
❤️ floating plants? Get this!

Nice to finally be able to buy a native to North America aquatic floating plant! I love frogbit so I can’t wait to see what this does! I will say the roots fell off during shipping but new roots are already forming so we should be good to go.

A
APF White Foam™
Allison M.(. (United States)
Aquarium Plant Foam

Scoured the internet trying to source this foam. Idk where you guys get it from, but I caved and bought it lol
I sell aquarium plants on the side. It’s nice to have the foam to protect stems from the weight.

Great shipping!!!! Thank you super duper plants!!!

A
Java Fern Broad Leaf
Anonymous (United States)
Java fern

Nice and healthy looks great and I'm very happy with it thanks 👍

J
Anubias Panda Marble
Jim (United States)
Love it

I always enjoy a nice variegated plant and this one was a great selection. The bare root option split into 6 sections and allowed for placement in the tank and to create a pot. Great color and size.

J
Anubias Varking
Jim (United States)
Can’t wait to grow it out

Seen how big these can get out of water and wanted to give them a try. After opening the bag the plant split into multiple sections and allowed me to give a piece to my daughter for propagation, make two healthy sized pots, and place some around the tank. Looks great.

Travelled well

A
Cryptocoryne Sindoor Vitro Culture
Alan D. (United States)
Sindoor

Plant arrived in great shape displaying really nice color

T
Rotala Blood Red
Taylor S. (United States)
beautiful plant

mine came in very healthy and are already converting to submerged growth. can't wait to see how they end up.